IT Support Specialist

3 days ago


San Francisco, California, United States Varsity Technologies Full time
Job Title: IT Support Specialist

About the Role

We are seeking a highly motivated and detail-oriented IT Support Specialist to join our Field Services team. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients across the Bay Area.

Key Responsibilities

  • Provide technical support and guidance to clients on a wide range of computer technologies, including Mac, Windows, and mobile devices.
  • Collaborate with clients to identify and resolve technical issues, and provide solutions to ensure seamless IT operations.
  • Work closely with our project management team to ensure timely and effective delivery of IT services.
  • Develop and maintain strong relationships with clients to ensure their IT needs are met and exceeded.
  • Stay up-to-date with the latest technology trends and advancements to provide expert-level support to our clients.

Requirements

  • 2+ years of experience in IT support or a related field.
  • Strong technical skills, including knowledge of Mac, Windows, and mobile devices.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Valid CA driver's license and a clean driving record.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Access to the latest technology and tools.
  • A chance to make a real difference in the lives of our clients.

About Us

Varsity Technologies is a social justice organization that uses technology to support organizations in the social impact space. We are committed to creating a diverse and inclusive work environment that values creativity, innovation, and collaboration.

How to Apply

If you are a motivated and detail-oriented IT Support Specialist looking for a new challenge, please submit your resume and cover letter to [insert contact information].



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