IT Support Specialist
3 days ago
About the Role
We are seeking a highly motivated and detail-oriented IT Support Specialist to join our Field Services team. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients across the Bay Area.
Key Responsibilities
- Provide technical support and guidance to clients on a wide range of computer technologies, including Mac, Windows, and mobile devices.
- Collaborate with clients to identify and resolve technical issues, and provide solutions to ensure seamless IT operations.
- Work closely with our project management team to ensure timely and effective delivery of IT services.
- Develop and maintain strong relationships with clients to ensure their IT needs are met and exceeded.
- Stay up-to-date with the latest technology trends and advancements to provide expert-level support to our clients.
Requirements
- 2+ years of experience in IT support or a related field.
- Strong technical skills, including knowledge of Mac, Windows, and mobile devices.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Valid CA driver's license and a clean driving record.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Access to the latest technology and tools.
- A chance to make a real difference in the lives of our clients.
About Us
Varsity Technologies is a social justice organization that uses technology to support organizations in the social impact space. We are committed to creating a diverse and inclusive work environment that values creativity, innovation, and collaboration.
How to Apply
If you are a motivated and detail-oriented IT Support Specialist looking for a new challenge, please submit your resume and cover letter to [insert contact information].
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