IT Support Specialist

18 hours ago


San Francisco, California, United States GEMÜ Full time
IT Support Specialist

Gem is seeking a skilled IT Support Specialist to join our collaborative and supportive team. As the face of IT for employee experience, you will provide helpdesk support, office experience, and ensure all Gems can do their best work.

Key Responsibilities:
  • Manage user access across various systems and services
  • Deliver timely IT helpdesk support to all Gem employees
  • Support our Mac fleet and resolve hardware and software issues
  • Create and maintain knowledge base articles for self-serve support
  • Purchase and manage inventory for IT equipment and assets
  • Maintain office IT infrastructure for optimal user experience
  • Adapt to a growing company and tackle new challenges
Requirements:
  • 3+ years of experience supporting G Suite, productivity software, video conferencing solutions, MDM software, and IdM solutions
  • Proven experience supporting macOS and Apple hardware
  • Basic networking knowledge
  • Experience with Zendesk or similar service for request management
  • Ability to multitask and work autonomously in a fast-paced environment

Gem is committed to developing a barrier-free recruitment process and work environment. If you require any accommodation, please email us at and we will work with you to meet your accessibility needs.



  • San Francisco, California, United States Financial Services IT Full time

    Position OverviewWe are seeking a dedicated IT Support Specialist to enhance our technology services within a prominent financial services educational environment. This role is ideal for individuals who thrive in a dynamic setting, collaborating with students and faculty while managing a variety of technological tools.Key ResponsibilitiesProvide exceptional...

  • IT Support Specialist

    2 weeks ago


    San Francisco, California, United States Jones IT Full time

    IT Help Desk ConsultantSan Francisco, Full-timeWe are seeking a skilled IT Help Desk Consultant to join our team at Jones IT. As a member of our team, you will be responsible for providing top-notch technical support to our clients, resolving issues efficiently, and collaborating with our team to ensure seamless service delivery.Key Responsibilities:Listen...


  • San Francisco, California, United States Financial Services IT Full time

    Position OverviewWe are in search of a dedicated IT Support Specialist who possesses a strong foundation in user assistance, particularly with Mac systems and cloud technologies. This role is essential in providing direct support to faculty and staff within an academic setting.Key ResponsibilitiesProvide comprehensive technology support to faculty and staff,...


  • San Francisco, California, United States Financial Services IT Full time

    Position OverviewAre you interested in contributing to a prestigious independent high school environment? Do you thrive in a dynamic setting where you engage with students, faculty, and diverse technologies daily? If you possess a knack for delivering effective technology solutions to intelligent and motivated individuals, this role may be a perfect fit for...

  • IT Support Specialist

    3 weeks ago


    San Marcos, California, United States Skyriver IT Full time

    Job SummaryWe are seeking a highly motivated and experienced IT Support Specialist to join our team at Skyriver IT. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting for a variety of IT issues,...


  • San Francisco, California, United States Slipstream IT, LLC Full time

    Job SummaryWe are seeking a highly skilled Onsite IT Support Specialist to join our team at Slipstream IT, LLC. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients in the San Francisco area.Key ResponsibilitiesProvide on-site technical support to clients, including troubleshooting and...


  • San Francisco, California, United States IT-XY GmbH Full time

    About IT-XY GmbHIT-XY GmbH is a pioneering technology firm that specializes in delivering exceptional IT solutions and support services. Our commitment to innovation and excellence drives us to empower businesses through advanced technology.Position OverviewAs a Senior IT Support Associate at IT-XY GmbH, you will play a crucial role in ensuring seamless IT...


  • San Diego, California, United States U.S. Legal Support Full time

    Job OverviewAre you passionate about delivering exceptional customer service and possess strong communication skills? Do you enjoy troubleshooting and assisting others?U.S. Legal Support is looking for a Customer Support Specialist who demonstrates excellent listening abilities, attention to detail, and proficient problem-solving skills. The responsibilities...

  • IT Support Specialist

    23 hours ago


    San Francisco, California, United States Lattice Incorporated Full time

    Job Title: IT Support SpecialistLattice Incorporated is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.Key Responsibilities:Provide technical support and assistance to employees and customers via phone, email, and...


  • San Francisco, California, United States Collaborative Support Programs Full time

    Job SummaryThe Enhanced Support Worker provides direct support, skill development, and community resource linkages to residents who have a psychiatric, substance use disability and/or within the legal system.Key ResponsibilitiesProvide person-centered support to residents, enabling them to live independently and work towards realizing their full...

  • IT Support Specialist

    18 hours ago


    San Francisco, California, United States Audacy Full time

    Job Title: IT Support SpecialistAudacy San Francisco is seeking an IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our employees, installing and configuring desktop computer hardware and software, and monitoring the ticketing system to address service...


  • San Francisco, California, United States NBCUniversal Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at NBCUniversal. As an IT Support Specialist, you will be responsible for providing technical support to our users, including desktop support, software updates, and hardware issues.Job Duties:Provide technical assistance and guidance to users, including...


  • San Diego, California, United States U.S. Legal Support Full time

    **Job Summary**U.S. Legal Support is seeking a highly skilled and customer-focused Client Support Specialist to join our team. As a key member of our operations team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.**Key Responsibilities:**Client Communication: Respond to client inquiries in...


  • San Francisco, California, United States Elation Health Full time

    Join Our Team of Dedicated ProfessionalsWe're seeking a talented IT Support Specialist to join our growing team at Elation Health. As a key member of our team, you'll play a vital role in ensuring the smooth operation of our healthcare technology solutions.What We're Looking ForWe're looking for someone who is passionate about delivering exceptional customer...


  • San Diego, California, United States U.S. Legal Support Full time

    About the Role:U.S. Legal Support is seeking a highly skilled and customer-focused Client Support Specialist to join our team. As a key member of our operations team, you will play a critical role in providing exceptional support to our clients and ensuring the smooth delivery of our services.Key Responsibilities:Client Communication: Respond to client...

  • Support Specialist

    1 week ago


    San Francisco, California, United States Tartine Bakery Full time

    Job SummaryWe are seeking a highly skilled and motivated Support Specialist to join our team at Tartine Bakery. As a Support Specialist, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide top-notch customer service and ensure a positive experience for all...

  • IT Support Specialist

    4 weeks ago


    San Francisco, California, United States SourcePro Search Full time

    Join Our Team as an IT Support Specialist!SourcePro Search is excited to present an excellent opportunity for a skilled IT Support Specialist to join our esteemed law firm client. This role involves providing essential technical assistance for end-user devices, including both hardware and software components.Key Responsibilities:Respond to incoming support...

  • IT Support Specialist

    2 weeks ago


    San Francisco, California, United States Waterford Crystal Limited Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at Waterford Crystal Limited. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees, ensuring that our computer systems and networks are running smoothly and efficiently.Key ResponsibilitiesTechnical Support: Provide...


  • San Francisco, California, United States Interim HealthCare of Vacaville, CA Full time

    Personal Support Specialist PositionIf you possess a genuine passion for helping others, this role is tailored for you. As a Personal Support Specialist, you will be instrumental in enabling seniors to maintain their independence and happiness within their own homes. Your duties will encompass a variety of tasks, from delivering personal care to providing...

  • IT Support Specialist

    4 weeks ago


    San Francisco, California, United States TEKsystems Full time

    Job OverviewPosition: IT Support SpecialistDuration: 3-Year ProjectWork Environment: OnsiteBackground Checks: Comprehensive checks including lifetime background, fingerprinting, and financial assessments.Benefits: 6 paid holidays and 5 PTO days annually.Role ResponsibilitiesThe IT Support Specialist will be responsible for delivering first and second-level...