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Bilingual Client Services Coordinator

2 months ago


Dallas, Texas, United States CornerStone Staffing Full time

Company Overview: CornerStone Staffing is seeking a qualified Bilingual Case Management Specialist to work with a prominent Non-Profit organization.

Minimum Qualifications:

Education and Experience:

  • Professional demeanor with a keen interest in social work.
  • Proficiency in both English and Spanish.
  • Bachelor’s Degree in Social Work, Behavioral Science, or a related discipline from an accredited institution.
  • A minimum of 3 years of progressively responsible experience in direct case management, including assessing client needs and formulating comprehensive, long-term recovery plans using diverse resources, or an equivalent combination of education and experience.

Job Responsibilities:

  • Conduct interviews and provide structured, long-term case management services for a designated client caseload within a life management program.
  • Assess the unique backgrounds of clients to develop effective program plans.
  • Monitor client progress through mentoring and counseling sessions.
  • Advocate for clients to secure necessary services for improved functional coping.
  • Ensure compliance with funding requirements.

Case Management Duties:

  • Connect clients with additional counseling resources as needed, maintaining communication with external case management professionals.
  • Regularly meet with clients to evaluate their progress and personal development.
  • Facilitate individual and group discussions to promote positive client attitudes and motivations.
  • Organize and lead life management and behavior modification classes to equip clients with coping skills.
  • Stay informed about program requirements to maintain funding.
  • Adjust case management processes as necessary to align with measurable outcomes.

Administrative Responsibilities:

  • Maintain accurate case records and logs for all assigned clients.
  • Ensure the completeness and accuracy of documentation.
  • Input relevant information into the Homeless Management Information System (I-IMIS).

Social Services Duties:

  • Interview applicants to assess eligibility for program enrollment based on established guidelines.
  • Conduct needs assessments and gather pertinent information.
  • Refer applicants to other agencies when not suitable for the program.
  • Provide direct assistance in securing and maintaining self-sustaining income sources and benefits, as well as resources to enhance clients' psychosocial well-being.

Certifications:

  • Valid State Driver's License required.

Application Process:

  • Background Check.
  • Drug Screening.
  • eVerify.

For further details on how to apply, please refer to the company’s application portal.