Bilingual Client Service Representative
2 days ago
Heard & Smith, LLP is seeking a highly motivated and detail-oriented Bilingual Client Service Specialist to join our team. As a key member of our Legal Assistant Department, you will play a critical role in providing exceptional customer service to our clients.
Job Summary:The Bilingual Client Service Specialist will be responsible for:
- Providing top-notch customer service to clients via phone and computer in a call center environment
- Building and maintaining strong relationships with clients to ensure their needs are met
- Resolving client complaints and concerns in a professional and timely manner
- Working collaboratively with the team to achieve departmental goals and objectives
To be successful in this role, you will need:
- Fluent Spanish and English language skills (verbal and written)
- High school diploma or equivalent; degree preferred
- Customer service experience, preferably in a call center environment
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and meet performance standards
- Knowledge of computer technology and the Internet, including MS Office Outlook
- Multi-tasking skills and ability to work well under pressure
Experience in the disability or medical field, including former DDS, ODAR, and SSA employees, is highly preferred. Legal Assistant, Legal Secretary, Paralegal, or other legal experience is also a plus.
Work Environment:This is a remote work opportunity, and you will be required to work from home. You will need a dedicated workspace with a computer, camera, and fast internet connection. You will also need to reside in Texas, with San Antonio, Dallas, and Austin being preferred locations.
What We Offer:Heard & Smith, LLP offers a competitive salary, paid holidays, accrued paid time off, great medical benefits package, wellness program, and 401k with annual employer profit-sharing contributions. We are a dynamic and growing company that values our employees and provides opportunities for professional growth and development.
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Bilingual Client Service Representative
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Dallas, Texas, United States Heard & Smith, LLP Full timeJob Title: Bilingual Client Service SpecialistHeard & Smith, LLP is seeking a highly motivated and customer-focused Bilingual Client Service Specialist to join our team. As a key member of our Legal Assistant Department, you will play a vital role in providing exceptional support to our clients throughout the claims process.Job Summary:We are looking for a...
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Dallas, Texas, United States Heard & Smith, LLP Full timeJob Title: Bilingual Client Service SpecialistHeard & Smith, LLP is seeking a highly motivated and detail-oriented Bilingual Client Service Specialist to join our team. As a key member of our Legal Assistant Department, you will play a vital role in providing exceptional customer service to our clients.Job Summary:We are looking for a skilled and bilingual...
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Bilingual Client Service Representative
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