Branch Manager II

1 day ago


Burlington, Vermont, United States NBT Bank Full time
Job Summary

As a Branch Manager II at NBT Bank, you will be responsible for overseeing a Tier II or Tier III branch, leading a team of sales professionals, and promoting bank products and services to customers. You will be a role model in providing exceptional customer service, managing branch operations, and driving sales growth.

Key Responsibilities
  • Lead and manage a high-performing branch team to achieve sales objectives and provide exceptional customer service.
  • Develop and implement sales strategies to promote bank products and services to customers.
  • Manage branch operations, including budgeting, forecasting, and performance metrics.
  • Represent the bank in the community, participating in civic and community organizations.
  • Maintain integrity and compliance within the branch, adhering to audit and branch operations policies and procedures.
Requirements
  • 4-year college degree or equivalent retail, retail banking, or financial services experience.
  • Prior sales management experience required.
  • Business development and outside business sales experience required.
  • NMLS Certification required or ability to obtain upon hire.
Skills and Abilities
  • Excellent listening and communication skills.
  • Organizational, interpersonal, and customer relation skills.
  • Ability to function in a fast-paced, ever-changing environment.
  • Leadership management.
  • Problem-solving and decision-making skills.
  • Proficient PC skills in a Windows environment.
Physical Requirements
  • Communicate effectively with internal and/or external customers.
  • Stationary 50% of time.
  • Move about within or between locations.
  • Bend, twist, crouch, squat.
  • Move objects to a maximum of 20 lbs.

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