Client Relations Specialist

2 weeks ago


Riverton, New Jersey, United States Sea Box, Inc. Full time

Job Objective:

Expand the customer network and serve as the primary liaison for all activities from the initial outreach to the finalization of sales. Focus on the SBI product catalog for both domestic and international markets. Maintain consistent communication with the distributor network and sales leadership. Regularly update the national inventory of products available for sale.

Position Overview:

This role reports directly to the Vice President of Sales. It demands outstanding customer service and follow-up capabilities. The ideal candidate should have a solid understanding of the container industry. Proficiency in Microsoft Office applications, especially Outlook and Excel, is essential. Excellent written and verbal communication skills are required. The individual will be accountable for all sales activities within designated accounts or territories, ensuring the quality and consistency of product and service delivery.

Key Responsibilities:

  • Promote accident prevention by actively identifying, correcting, and reporting safety hazards.
  • Seek out and pursue opportunities for cost reduction and efficiency/profit enhancement.
  • Support the ISO 9001 Quality Management System and adhere to the Sea Box Quality Policy, which emphasizes self-inspection of work outputs.
  • Present and market company products to existing and prospective clients.
  • Follow up on new leads and referrals.
  • Identify sales opportunities and reach out to assigned accounts.
  • Prepare presentations, proposals, and sales agreements.
  • Continuously develop and maintain knowledge of current products.
  • Establish and nurture relationships with current and potential clients.
  • Complete paperwork necessary to activate and maintain contract services.
  • Oversee account services through quality checks and follow-up activities.
  • Address and resolve client concerns effectively.
  • Compile various status reports, including activity, closings, follow-ups, and goal adherence.
  • Communicate new product and service opportunities, special developments, and feedback to relevant company personnel.
  • Coordinate with company staff to ensure the successful closure of sales.
  • Perform additional duties as assigned.
  • Maintain a consistent state of alertness and safety while fulfilling essential job functions.

Why Choose Sea Box?

  • Competitive salary structure.
  • 401k employer matching, paid vacation, holidays, and employee birthday celebrations.
  • Comprehensive Medical/Dental insurance and Group Life Insurance.
  • Quarterly safety incentive bonuses upon achieving goals.
  • Strong company growth with a focus on employee advancement.
  • A variety of unique benefits, including birthday breakfasts with the CEO and holiday turkeys.

Requirements:

Skills/Qualifications: Fluency in Spanish (reading, writing, and speaking) is a plus.

Education: High school diploma or equivalent.

Experience: A minimum of 1-3 years of experience in a sales representative role is required. Candidates should demonstrate proficiency in computer skills and have a background in container or international sales.

Sea Box, Inc. is an equal opportunity employer committed to building a diverse workforce. EOE/Minorities/Females/Veterans/Disability



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