Client Relations Specialist

2 weeks ago


Riverton, New Jersey, United States Sea Box, Inc. Full time

Position Overview:

The primary objective of this role is to cultivate a robust client portfolio and serve as the main liaison throughout the sales process, from the initial outreach to the final agreement. Focus will be directed towards the SBI product catalog for both domestic and international markets. Daily engagement with the distributor network and sales leadership is essential, along with regular updates to the national inventory of available products.

Role Summary:

This position is under the supervision of the Vice President of Sales and demands outstanding customer service and follow-up capabilities. The ideal candidate should have a solid grasp of the container industry and be proficient in Microsoft Office, especially Outlook and Excel. Exceptional written and verbal communication skills are crucial. The individual will oversee all sales operations within designated accounts or territories, ensuring the quality and consistency of product and service delivery.

Key Responsibilities:

  • Proactively identify, rectify, and report safety hazards to prevent workplace accidents.
  • Seek out and implement cost-saving measures and opportunities for efficiency and profit enhancement.
  • Support the ISO 9001 Quality Management System and adhere to the Sea Box Quality Policy by conducting self-inspections of work output.
  • Present and promote company offerings to existing and prospective clients.
  • Follow up on incoming leads and referrals.
  • Identify potential sales opportunities and engage with assigned accounts.
  • Prepare sales presentations, proposals, and contracts.
  • Maintain up-to-date knowledge of current products.
  • Establish and nurture relationships with current and potential clients.
  • Complete necessary paperwork to initiate and sustain contract services.
  • Oversee account services through quality checks and follow-up actions.
  • Address and resolve client inquiries and concerns.
  • Generate various status reports, including activity summaries, sales closures, follow-ups, and goal adherence.
  • Communicate new product and service opportunities, developments, and feedback to relevant company personnel.
  • Coordinate with company staff to facilitate the completion of sales.
  • Perform additional duties as assigned.
  • Maintain a consistent state of alertness and safety while fulfilling essential job functions.

Why Choose Sea Box, Inc.?

  • Attractive salary package
  • 401k employer matching, paid time off, holidays, and employee birthday recognition
  • Comprehensive Medical/Dental insurance and Group Life Insurance
  • Quarterly safety incentive bonuses upon achieving goals
  • Opportunities for professional growth within a rapidly expanding company
  • A variety of unique benefits, including a birthday breakfast with the CEO and holiday gifts.

Requirements:

Skills/Qualifications: Fluency in Spanish (reading, writing, and speaking) is a plus.

Education: High school diploma or equivalent.

Experience: A minimum of 1-3 years in a sales representative capacity is required. Candidates should demonstrate computer proficiency and have a background in container or international sales.

Equal Opportunity Employer: We are committed to building a diverse workforce and encourage applications from all qualified individuals.



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