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Junior Accounting Associate

2 months ago

New York, New York, United States Crosstown Plumbing Full time
Position Overview

Crosstown Plumbing is a thriving plumbing supply business seeking a dependable, approachable, and meticulous entry-level accounting clerk to enhance our dynamic workforce. This position is crucial as it serves as the initial point of contact for our clientele and involves executing customer transactions while assisting the administrative team.

Your primary responsibilities will include ensuring customers receive exceptional service, accurately managing cash register operations, and addressing customer inquiries with professionalism. Additionally, you will be tasked with balancing daily cash register receipts, providing essential company information, and maintaining a smooth workflow.

Important Note: This role requires weekend availability and mandatory overtime to ensure continuous store operations. Typical weekday hours are from 7:30 AM to 5:30 PM, with weekend shifts from 8 AM to 3 PM.

Benefits of Working with Us:

  • Competitive hourly wage ranging from $19.00 to $22.00
  • Comprehensive health insurance
  • Vision and dental coverage
  • Paid time off for vacations and sick leave
  • 401(k) retirement plan
  • Opportunities for career advancement
  • Training and development programs
  • Annual festive gathering

Key Responsibilities:

  • Process customer payments both in-person and via phone using appropriate payment methods (credit card, account, cash, or check)
  • Manage both paper and electronic filing systems, ensuring accurate reconciliation of accounts and resolution of payment discrepancies
  • Distribute customer forms as necessary (credit applications, account setups, authorizations, etc.)
  • Monitor cash drawer for accuracy and communicate with the accounting team regarding any discrepancies
  • Maintain daily transaction spreadsheets and balance cash receipts
  • Input and verify order details, including account names, numbers, amounts, and payment types
  • Coordinate with the sales team for pick-up orders, ensuring all necessary signatures are obtained
  • Assist in keeping the office organized and tidy
  • Answer and route phone calls with courtesy and professionalism
  • Foster positive relationships with customers and colleagues
  • Ensure office supplies are adequately stocked
  • Deliver outstanding customer service consistently
  • Complete other tasks as required

Qualifications:

  • 2+ years of experience in entry-level accounting or a related field
  • High School Diploma or G.E.D required; an Associate's degree or higher is preferred
  • Experience handling high-value transactions, potentially involving multiple payment methods (cash, credit card, etc.)
  • Demonstrated ability to maintain high levels of customer satisfaction
  • Willingness to work overtime and weekends is essential
  • Self-motivated individual with excellent verbal and written communication skills
  • Strong attention to detail and organizational capabilities
  • Experience with high-value transactions is advantageous but not mandatory
  • Exceptional customer service skills with a professional phone manner
  • Ability to solve problems with patience and courtesy
  • Team-oriented individual who is respectful and eager to assist others
  • Proficiency in Microsoft Office and Excel