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Customer Care Associate

2 months ago


Little Rock, Arkansas, United States U-Haul International, Inc Full time
Position Overview

As a Customer Care Associate, you will play a vital role in ensuring customer satisfaction by assisting clients with U-Haul products and services. Your responsibilities will include:

  • Customer Assistance: Provide support to customers both in-person and over the phone, addressing inquiries and guiding them through our offerings.
  • Technology Utilization: Utilize smartphone-based U-Scan technology to efficiently manage rentals and inventory, ensuring a seamless experience for our clients.
  • Equipment Management: Safely move and connect U-Haul trucks and trailers, ensuring all equipment is ready for customer use.
  • Maintenance Duties: Conduct thorough cleaning and inspection of equipment on the lot, maintaining high standards of safety and quality.

This role is essential in fostering a positive environment for our customers and ensuring that they receive the highest level of service. Join us in delivering exceptional support and enhancing the customer experience.