Customer Service Representative
4 weeks ago
Job Summary:
Arkansas Foundation for Medical Care is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Respond to inbound and outbound calls, emails, and other forms of communication in a professional and friendly manner.
- Resolve customer complaints and issues in a timely and effective manner.
- Provide accurate and timely information to customers regarding our services and policies.
- Collaborate with internal teams to resolve customer issues and improve overall customer experience.
- Maintain accurate records and documentation of customer interactions.
Requirements:
- High school diploma or equivalent required.
- 6 months of call center experience required.
- 1 year of customer service experience desired.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet productivity standards.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
How to Apply:
Interested candidates should submit their resume and cover letter to [insert contact information].
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