Maintenance Operations Supervisor

2 weeks ago

Dallas, Texas, United States Avenue5 Full time

Maintenance Operations Supervisor

Location: Dallas, TX Department: Maintenance Employment Type: Full Time Job ID: 686734

Compensation: $30 - $34 per hour + bonus.

About Avenue5

Avenue5 is a dynamic third-party multifamily property management company with a strong presence across the United States. We take pride in fostering a vibrant and inclusive culture that emphasizes:

  • Listening to our team members and recognizing their contributions.
  • Investing in the professional growth of our associates.
  • Making decisions that prioritize our associates' well-being.
  • Celebrating achievements and encouraging continuous improvement.

Role Overview

We are seeking a skilled Maintenance Operations Supervisor responsible for overseeing daily maintenance activities and ensuring the physical integrity of the assigned property. This role involves adherence to Avenue5's policies and compliance with all relevant regulations. The supervisor will also manage financial aspects related to the property budget.

Key Responsibilities

  • Collaborate with the maintenance team to fulfill daily maintenance requests and uphold unit readiness standards.
  • Monitor service request progress and address recurring maintenance challenges.
  • Respond promptly to maintenance issues while maintaining professionalism.
  • Execute various maintenance tasks, including electrical, plumbing, appliance repairs, flooring, carpentry, HVAC, and grounds upkeep.
  • Conduct general carpentry tasks such as wallboard repairs, cabinet replacements, and window repairs.
  • Implement proactive preventative maintenance for various systems, including lighting and pool maintenance.
  • Ensure accuracy in work order systems and timely completion of tasks to meet company standards.
  • Conduct daily inspections of property grounds and amenities to uphold safety and cleanliness.
  • Manage property emergencies effectively, including inclement weather and other urgent situations.
  • Communicate maintenance issues promptly with the property manager.
  • Promote safety and risk management in compliance with all regulations.
  • Assist in monitoring emergency maintenance response times and participate in on-call rotations as needed.
  • Maintain high standards of cleanliness and curb appeal while interacting courteously with residents.
  • Foster positive relationships with residents and collaborate with other properties.
  • Conduct inspections before and after resident moves to ensure quality standards.
  • Mentor and guide the maintenance team.
  • Uphold a professional appearance and demeanor at all times.
  • Administer the company's risk management program.
  • Complete special projects as assigned by property leadership.
  • Solicit and oversee compliance from suppliers and contractors.
  • Collaborate with property management to ensure compliance with all policies and standards.
  • Participate in weekly property walks with leadership to address operational challenges.
  • Ensure maintenance costs align with the property budget and provide input for future budgets.
  • Perform additional duties as assigned by property leadership.

Qualifications

  • High school diploma or equivalent required.
  • Minimum of three years of experience in property management or a related field.
  • Proficient in general maintenance and carpentry skills.

Skills Required

  • Proficient in English reading, writing, and comprehension.
  • Familiarity with general office equipment.
  • Strong customer service and interpersonal skills.
  • Excellent organizational and time-management abilities.
  • Capability to handle multiple tasks efficiently.
  • Basic mathematical skills.
  • Ability to manage challenging interactions with professionalism.
  • Commitment to confidentiality.
  • Must maintain a valid driver's license and clean driving record.
  • Compliance with all safety protocols is essential.
  • Completion of Avenue5 Fair Housing, Diversity, and Inclusion Training within the first month of employment is required.

Work Environment

  • Exposure to varying weather conditions.
  • Potential exposure to noise and vibrations.
  • Possible contact with the public and potential exposure to communicable diseases.
  • Risk of encountering aggressive individuals.
  • Possible exposure to hazardous materials and conditions.

Physical Requirements

Avenue5 is committed to providing reasonable accommodations for individuals with disabilities to perform essential functions, which include:

  • Ability to lift and move up to 100 pounds.
  • Frequent walking around the property.
  • Capability to navigate uneven surfaces and climb stairs.
  • Ability to maintain focus and respond to emergencies.
  • Capacity to work independently with minimal supervision.

This job description is not exhaustive and may evolve over time.

Commitment to Diversity

Avenue5 is an Equal Employment Opportunity/Affirmative Action employer. We value diversity and encourage all qualified applicants to apply without regard to race, color, religion, sex, age, national origin, disability status, sexual orientation, gender identity, or any other characteristic protected by law.

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