Medical Copay Card Coordinator

4 days ago


Monroeville, Pennsylvania, United States CVS Health Full time
Job Summary

CVS Health is seeking a highly skilled Medical Copay Card Coordinator to join our team. As a Medical Copay Card Coordinator, you will play a critical role in ensuring timely and accurate billing for outstanding claims while providing exceptional customer service to patients, healthcare professionals, and insurance carriers.

Key Responsibilities
  • Process third-party insurance claims associated with medication dispensing and utilize the required billing method for each payer.
  • Transmit or submit claims (paper/electronic) to insurance payors for reimbursement, resolving any issues that may arise.
  • Maintain accurate and up-to-date patient demographic and insurance information, as well as data collection systems, in accordance with payer and company policy guidelines.
  • Research and respond to insurance companies and governmental payors regarding billing issues or related questions via phone, internet, or written correspondence.
  • Communicate with patients, physician's offices, or insurance carriers as needed to expedite billing claims.
Requirements
  • 1 year of experience in healthcare insurance billing.
  • Proficiency in Microsoft Office products, specifically Excel, Outlook, and Word.
  • Ability to commute within a 1-hour radius from Monroeville, PA.
Preferred Qualifications
  • Insurance billing or collections experience.
  • Customer service experience in a healthcare environment.
  • Experience working in a healthcare reimbursement system.
  • Effective communication and analytical skills.
What We Offer

CVS Health provides a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement savings plan and employee stock purchase plan. We also offer paid time off, paid holidays, and a CVS store discount.



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