Customer Service Representative
4 weeks ago
Job Summary:
The Customer Service Representative at Jim Falk Automotive Group serves as the first point of contact with customers, providing a friendly and professional greeting and delivering exceptional customer service.
Responsibilities:
• Greet customers in a welcoming and courteous manner
• Respond to customer inquiries and provide assistance
• Route calls and messages to the appropriate staff member
• Take messages and maintain a organized system
• Book appointments for customers
• Follow up with customers on their appointments
• Perform other customer service-related tasks as needed
Requirements:
• High school diploma or equivalent
• Excellent customer service skills
• Ability to work independently and follow instructions
• Good oral, written, and interpersonal communication skills
• Excellent problem-solving skills
• Ability to type quickly and efficiently
EEOC Statement:
Jim Falk Automotive Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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