Lead Parts Counterperson
2 weeks ago
About Us
Yoder Chevrolet is a premier automotive dealership that has been a vital part of the Northern Colorado community since 1908. We pride ourselves on our strong family values and our commitment to providing exceptional service in sales, repairs, and customer support.
Role Overview
The ideal candidate will oversee the Parts team, ensuring that customers receive accurate assistance in locating parts, pricing information, and payment processing. This role is essential in managing parts orders for the shop and supporting technicians with inquiries. The candidate will foster a positive work environment that reflects the company’s mission and values.
Key Responsibilities
- Customer Service & Sales
Assist customers with returns, help them select necessary parts, suggest complementary items, and inform them of current promotions. Build strong relationships with customers through effective communication, providing price quotes, and advising on warranty options. - Parts Coordination
Retrieve purchased parts from inventory, check availability for back-ordered items, and ensure all parts documentation is accurate. Collaborate with the warehouse manager on inventory management and ordering. - Leadership Duties
Develop and manage staff schedules, conduct monthly meetings to review goals and procedures, and provide training to counter staff on processes and best practices.
Qualifications
- High school diploma or equivalent is required.
- A minimum of 3 years of experience in dealership parts is necessary.
- Preferred: 5+ years of progressive experience in automotive parts service.
- Preferred: 1+ years of supervisory experience.
Compensation and Benefits
- Competitive base salary plus commission, ranging from $55,000 to $90,000 annually.
- Comprehensive benefits package including vacation time, sick leave, paid holidays, profit sharing, 401(k), life insurance, health, dental, vision, and pet insurance.
- Employee discounts and access to a company-owned early childhood education center.
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