Payroll Answer Bar Specialist
5 days ago
We are seeking a highly skilled Payroll Answer Bar Specialist to join our team at Tesla. As a key member of our Payroll team, you will be responsible for providing exceptional support to employees and the Payroll team on all payroll-related inquiries.
Responsibilities- Provide knowledgeable support to employees and the Payroll team on all payroll-related questions.
- Backup processing and reporting support to the Payroll team.
- Answer in-person inquiries at the Answer Bar in a face-to-face environment.
- Identify, research, and resolve technical problems in a timely manner.
- Provide professional responses to Ticketing system, telephone calls, email, and personnel requests for system and payroll inquiries.
- Document, track, and monitor the problem to ensure a timely resolution.
- Process, review, and distribute key payroll reports.
- Certified Payroll Professional (CPP) preferred.
- 3+ years of recent hands-on US multi-state payroll experience required.
- Knowledge of Kronos, UKG Pro, Professional HR Systems strongly preferred.
- Exposure to a high-volume, and multi-task work environment required.
- Strong interpersonal, organizational, oral, and written communication skills required.
- Detail-oriented, strong analytical skills, ability to detect inconsistencies in data, and ability to work with minimal supervision.
- Some experience with audit procedures is preferred.
As a full-time Tesla employee, you will be eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans with $0 payroll deduction.
- Family-building, fertility, adoption, and surrogacy benefits.
- Dental (including orthodontic coverage) and vision plans with options at $0 paycheck contribution.
- Company-paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA.
- Healthcare and Dependent Care Flexible Spending Accounts (FSA).
- LGBTQ+ care concierge services.
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits.
- Company-paid Basic Life, AD&D, short-term, and long-term disability insurance.
- Employee Assistance Program.
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays.
- Back-up childcare and parenting support resources.
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance.
- Weight Loss and Tobacco Cessation Programs.
- Tesla Babies program.
- Commuter benefits.
- Employee discounts and perks program.
$23.20 - $40.80/hour, depending on level + cash and stock awards + benefits. Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
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