Client Engagement Specialist

1 week ago


Allentown, Pennsylvania, United States Search Solution Group Full time

Client Engagement Specialist

The Client Engagement Specialist role is centered around building strong relationships with customers to meet sales goals, enhancing customer satisfaction, and driving company success. Join Search Solution Group, a distinguished provider of exquisite designer jewelry and watches, and contribute to a dynamic team in the luxury retail sector.

Core Responsibilities:

  • Achieve daily, weekly, and monthly sales objectives through proactive customer engagement
  • Establish enduring client relationships through superior clienteling techniques
  • Enhance product knowledge via ongoing training opportunities
  • Utilize management feedback to refine sales strategies
  • Remain knowledgeable about local market trends, promotions, and pricing
  • Collaborate with colleagues to fulfill both personal and store sales targets
  • Develop and maintain a robust client portfolio
  • Deliver an outstanding in-store experience characterized by professionalism and expertise
  • Ensure all display areas are meticulously maintained and visually appealing

Qualifications:

Experience: 3-5+ years in sales or retail, ideally within the luxury sector

Skills: Exceptional interpersonal and customer service abilities, polished appearance, optimistic demeanor, and self-driven

Knowledge: Familiarity with the luxury market and a preference for jewelry and watch expertise

Key Competencies: Outstanding clienteling capabilities, eagerness to learn about products, teamwork, dependability, and adaptability to retail hours

Additional Information:

This position requires flexibility to work a retail schedule, including evenings and weekends as necessary. The role offers a chance to provide a premier in-store experience while achieving sales targets.

Company Overview:

Search Solution Group is a premier provider of high-end designer jewelry and watches, offering an exceptional selection to clients.

Equal Opportunity Employer Statement:

Search Solution Group is dedicated to creating an inclusive workplace where diversity is celebrated. We encourage applicants from all backgrounds to apply and join our team.

Disclaimer:

Please be aware that the job description provided is not exhaustive and may be subject to modifications. Additional responsibilities may be assigned as required to adapt to the changing needs of the organization.



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