Client Relations Specialist
2 months ago
Join Our Team as a Client Relations Specialist
Royal Home Care Services, Inc. is seeking a dedicated individual to enhance our customer support team. This role is essential in fostering client satisfaction through effective communication and problem resolution.
Key Responsibilities:
- Engage with clients to address their concerns and provide solutions.
- Serve as a liaison between clients, caregivers, and management.
- Utilize extensive product knowledge to assist clients effectively.
- Conduct home care visits to ensure quality service delivery.
- Maintain accurate records and manage scheduling efficiently.
Qualifications:
- 1-2 years of experience in a client support role.
- Proficiency in both English and Spanish, with strong communication skills.
- Competence in using software tools such as Word, Excel, and Dropbox.
- Ability to resolve complaints with a positive and proactive approach.
- Strong organizational skills and the ability to prioritize tasks effectively.
- A valid driver's license and access to a vehicle are required.
About Royal Home Care Services, Inc:
We are a dedicated organization committed to providing exceptional care for individuals with intellectual disabilities and personal care needs. Our team is passionate about delivering high-quality service to those we serve.
Benefits of Joining Our Team:
* Comprehensive medical, dental, and vision coverage
* Profit-sharing opportunities
* Paid time off
* Life insurance
* Performance bonuses
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