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Front Office Coordinator

2 months ago

San Diego, California, United States Mindpath Health Full time
About the Role

Mindpath Health is dedicated to increasing access to mental health care, empowering clinicians, and caring for the communities we serve. As a Front Office Coordinator, you will play a vital role in delivering exceptional patient experiences through outstanding customer service and administrative support.

Key Responsibilities
  • Provide exceptional customer service to patients and providers via phone and in-person interactions
  • Coordinate and organize appointments and documentation to ensure seamless medical environment operations
  • Support the delivery of quality patient care through efficient administrative processes
Requirements
  • High School Diploma or equivalent
  • 2+ years of recent administrative/clerical experience
  • 2+ years of customer service experience
  • Similar experience within a healthcare setting preferred
  • Experience with NextGen desired
  • Multi-line phone experience
  • Cash handling experience
  • Proficient computer skills, including MS Office (Word, Excel, Outlook, PowerPoint)
  • Ability to work in a fast-paced, team-oriented environment
  • Demonstrated problem-solving skills
  • Excellent interpersonal and verbal/written communication skills
  • Strong organizational skills and attention to detail
What We Offer
  • $21 per hour
  • Full benefits (medical, dental, vision)
  • Paid time off
  • Holiday pay
  • 401k
  • Tuition reimbursement
  • Paid parental leave
About Mindpath Health

Mindpath Health is an equal opportunity employer, committed to diversity and inclusion. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.