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Field Service and Sales Engineer
2 months ago
We are seeking a highly skilled After Market Field Service Specialist to join our team at Gustavo Preston Company. As a key member of our Aftermarket Sales team, you will play a critical role in supporting our customers and driving business growth.
Key Responsibilities- Collaborate with Sales Teams: Work closely with our sales teams to understand customer requirements, promote the sale of our products, and provide sales support.
- Technical Support: Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of our equipment.
- Project Management: Manage projects and job meetings with sales staff and service technicians to coordinate and ensure a smooth completion.
- Customer Engagement: Coordinate with our Outside Sales team to make customer calls and participate in bid meetings and walk-through meetings as necessary.
- Problem Solving: Respond in a timely manner to various technical questions regarding our products and system solutions to meet customer and sales team needs.
- Advanced Education: Advanced schooling in an area related to the industry.
- Technical Experience: 5-10 years' experience in an application sales engineering role or comparable experience in a technical role.
- Independent Management: Demonstrated ability to independently and without supervision, manage multiple bids and projects simultaneously.
- Time Management: Demonstrated ability to independently and without supervision, meet deadlines while coordinating efforts and information from co-workers, vendors, and customers.
- Technical Knowledge: Working knowledge of pumping systems, electric motors, variable frequency drives, control components, and instrumentation.
- Problem Solving: Strong analytical and problem-solving abilities as well as strong written and oral communication skills along with strong computer skills and teamwork building skills.
Gustavo Preston Company is a leading provider of [industry-related products and services]. We are committed to delivering exceptional customer service and supporting our customers in achieving their goals.
