Senior Field Service Engineer
4 weeks ago
B Brooks Automation is seeking a highly skilled Senior Field Service Engineer to join our team. As a key member of our automation solutions group, you will be responsible for providing complex customer support activities involving the installation, modification, repair, and preventive maintenance of our equipment and systems.
Key Responsibilities- Perform complex customer support activities, including installation, modification, repair, and preventive maintenance of Brooks' equipment and systems.
- Isolate and resolve complex equipment malfunctions, and implement corrective action.
- Work under minimal supervision following established policies and procedures to ensure company and customer quality standards are met.
- May act as Local/Shift/Site Lead to coordinate work direction for other Service Engineers and install support as needed.
- Lead/perform in the installation, modification, repair, testing, upgrade, conduct preventive diagnosis, perform maintenance on the software and hardware of the equipment and systems while adhering to Brooks Automation's policies, procedures, and work direction of supervisor or shift/site lead.
- Associate's Degree in a technical discipline, technical Certificate, or equivalent work experience.
- Minimum of 5 years of experience providing electro-mechanical/electronics technical support/repair service. Relevant Military technical experience/training a plus.
- Experience with lasers and sensing devices for positioning circuitry on robotic units.
- Experience troubleshooting microelectronics schematics and digital circuits.
- Proficiency with PCs, Windows, and DOS-based Operating Systems.
- Valid driver's license, good driving record, reliable mode of transportation, qualified to obtain a credit card for expenses, and able to obtain a valid passport for the term of employment.
- Ability to lift up to 50 pounds, climb ladders, scaffoldings, and use Personal Protective Equipment.
- Ability to travel, domestically and internationally as needed, and be available for specific emergency on-call work.
- Heavily subsidized medical, dental, and vision premiums.
- Income protection - fully-paid life and short-term disability insurance.
- Flexible time off/paid time off.
- Employee assistance program.
- Group legal assistance.
B Brooks Automation is an equal opportunity employer and welcomes all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.
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