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Advanced Patient Services Coordinator 3

2 months ago

Temple, Texas, United States Baylor Scott & White Healthcare Full time
JOB TITLE

The Patient Services Specialist 3 plays a crucial role in delivering exceptional administrative support within a healthcare setting, ensuring that patient care remains the top priority.

KEY RESPONSIBILITIES:
  • Facilitate the recruitment process and conduct peer evaluations
  • Manage patient interactions, appointment scheduling, insurance verification, and telephone communications
  • Address intricate tasks and resolve escalated concerns
  • Engage in initiatives aimed at process enhancement
  • Guide and develop team members through mentorship
  • Provide supplementary support to management as required
  • Oversee facility upkeep and execute quality assurance assessments
  • Procure essential supplies for operations
QUALIFICATIONS:
  • High School Diploma or equivalent qualification
  • A minimum of 2 years of relevant experience
  • Understanding of patient registration and insurance claim processes
  • Proficiency in medical software systems
  • Capability to evaluate and follow up on outstanding claims