Financial Aid Student Support Specialist
4 weeks ago
Job Summary
This position serves as the primary point of contact for students and parents seeking assistance with financial aid programs. The ideal candidate will provide exceptional customer service, ensuring compliance with all financial aid policies and regulations.
Key Responsibilities
- Provide accurate and consistent front-line customer service to students and parents regarding financial aid programs and related services.
- Analyze and interpret regulations to respond to inquiries requiring detailed knowledge of regulations and policies.
- Ensure compliance with all financial aid policies and adhere to a superior level of customer service.
- Support all day-to-day operations in the Financial Aid office.
Requirements
- Excellent communication and interpersonal skills.
- Ability to analyze and interpret regulations and policies.
- Strong organizational and time management skills.
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