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Catering Operations Manager
2 months ago
Catering Operations Manager
Job Summary:
The Catering Operations Manager is responsible for the successful execution and coordination of on and off premise Company events. This role requires excellent attention to detail, communication skills, and the ability to multi-task on various projects simultaneously.
Key Responsibilities:
- Consult with clients to determine the scope, expectations, and budget for events
- Plan menus in consultation with chefs and clients
- Negotiate vendor contracts and ensure timely delivery of services
- Delegate tasks to the Event Manager and ensure the event is executed within established parameters
- Recruit, interview, and train staff to meet event needs
- Organize and lead the catering team to ensure seamless event execution
- Maintain accurate financial and administrative records
- Coordinate with Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies, and Clients to plan events
- Assess contract requirements and ensure satisfaction with services delivered
- Perform final review and assessment of catering events to determine if they meet performance and quality standards
- Resolve customer concerns and ensure timely payment
Preferred Qualifications:
- Operationally savvy industry professional with demonstrated leadership in managing people, events, and the guest experience
- Strong organization, time management, and team motivation skills are essential for success in this role
- Ability to work independently with little direct supervision
- Effective communication skills, both verbal and written, with clients, senior management, and WPC support staff
- Ability to respond effectively to changing demands
- Demonstrated experience in budgeting, P&L, labor, and sales forecasting and reporting
- Excellent problem-solving skills and ability to establish credibility with senior culinary professionals
- Human Resource experience, including hiring, training, mentoring, and development
- 3-5 years' experience in a hospitality management environment, preferably in an off-premise catering environment
- Ability to manage in an environment focused on client service, entrepreneurship, and business growth
Benefits:
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Compass Group is an equal opportunity employer.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.
Applications are accepted on an ongoing basis.
Bon Appetit maintains a drug-free workplace.
Req ID:
Bon Appetit
BRYAN GONI
