Café Operations Manager

1 month ago


San Francisco, California, United States McCalls Catering & Events Full time
Job Overview

We are seeking a highly skilled Café Manager to join our team at McCalls Catering & Events. The successful candidate will be responsible for overseeing the day-to-day operations of our café, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Customer Service: Provide outstanding customer service, resolving any issues promptly and professionally.
  • Menu Development: Suggest new menu items based on customer feedback and preferences.
  • Staff Management: Recruit, train, and supervise café staff, ensuring they have the necessary skills and knowledge to deliver exceptional service.
  • Inventory Management: Take inventory of café supplies and order new stock as needed, ensuring that all expenses are within budget.
  • Compliance: Ensure complete compliance with all relevant laws and regulations, including food health and safety regulations.
Requirements
  • Education: High school diploma, with a bachelor's degree or certification in business administration or business management being advantageous.
  • Experience: 2-5 years of experience in a similar position in a fast-casual food and beverage service operation.
  • Certifications: Food handler's license and ABC RBS certification.
  • Skills: Strong problem-solving ability, well-developed soft skills, and excellent verbal and written communication skills.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including 401(k), dental insurance, health insurance, paid time off, and vision insurance.
  • Opportunities for Growth: Opportunities for career growth and professional development, including training and certification programs.


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