Catering Operations Coordinator
3 days ago
We are seeking a highly skilled and detail-oriented individual to join our catering team as a Catering Administrative Assistant. This role will play a crucial part in supporting the catering department, ensuring seamless event execution, and maintaining excellent customer service.
Key Responsibilities- Manage all banquet event orders, ensuring timely and accurate execution.
- Handle daily financial reconciliation for all events, maintaining accurate records and resolving any discrepancies.
- Provide exceptional customer service, responding to inquiries and providing basic information to guests and clients.
- Efficiently manage office operations, including contract closure, billing, compliance, event execution, and client follow-ups.
- Act as a liaison between the kitchen/restaurant and clients on the day of the event, requiring flexibility and availability on nights and weekends.
- Assist the Director of Catering with word processing, research projects, spreadsheets, and general office tasks.
- Maintain updated daily account files, ensuring accurate and timely information.
- Develop a working knowledge of restaurant services, special packages, promotions, hours of operation, and locations, as well as understanding the business's credit policy.
- Research new sources of business using various media and community resources.
To be successful in this role, you will need:
- Previous catering or sales experience.
- Excellent communication skills, both in person and over the phone.
- Proficiency in Microsoft Office Suite.
- A high school diploma or equivalent (college degree preferred).
- Experience with research projects is required.
Back A Yard Caribbean Grill is a fast-paced restaurant serving Jamaican-style cuisine. We thrive on our mission to enrich the lives of our guests, employees, and owners through superior quality food and beverages, legendary customer service, sales growth, cost controls, and treating our employees like family.
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