Cafe Operations Manager

4 weeks ago


San Francisco, California, United States McCalls Catering & Events Full time
About the Role

We are seeking a highly skilled and experienced Cafe Manager to join our team at McCalls Catering & Events. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our cafe, providing exceptional customer service, and driving business growth.

Key Responsibilities
  • Manage cafe operations, including staff supervision, inventory control, and customer service.
  • Develop and implement strategies to increase customer satisfaction and loyalty.
  • Prepare and manage budgets, forecasts, and reports to ensure financial performance.
  • Collaborate with the management team to plan and execute business growth initiatives.
  • Ensure compliance with all relevant laws, regulations, and company policies.
Requirements
  • High school diploma or equivalent required; bachelor's degree or certification in business administration or business management preferred.
  • 2-5 years' experience in a similar role in a fast-casual food and beverage service operation.
  • Food handler's license and ABC RBS certification required.
  • Strong knowledge of food health and safety regulations.
  • Ability to lift 15-50 pounds and stand for prolonged periods.
  • Excellent communication, leadership, and problem-solving skills.
What We Offer

We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a motivated and experienced cafe manager looking for a new challenge, please submit your application.



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