E-commerce Support Specialist
2 weeks ago
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**E-commerce Support Specialist**
We are looking for a dedicated full-time representative to become a vital part of our E-commerce team at Af Supply. In this role, you will collaborate with a group of professionals to oversee the online order and return management processes.
**Key Responsibilities:**
- Handle incoming customer inquiries via phone
- Monitor and update customers on their order status
- Address customer emails promptly
- Process customer orders efficiently
- Liaise with vendors as necessary
**Required Qualifications:**
- Prior experience in e-commerce or customer support
- Strong teamwork capabilities
- Excellent prioritization and multitasking skills
- High attention to detail
- Strong organizational abilities
- Proficient computer skills are essential
- Exceptional written and verbal communication skills
- Familiarity with SAP software is advantageous
By joining our team, you will enjoy numerous benefits, including:
- Access to order and shipping status
- Ability to track order history
- Faster checkout process
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E-commerce Support Specialist
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Harrison, New Jersey, United States Af Supply Full time**** **E-commerce Support Specialist** We are looking for a dedicated full-time representative to enhance our online customer service operations. This role involves collaborating with a team to oversee the online order and return workflows.**Key Responsibilities:** - Handle incoming customer inquiries via phone- Monitor and update order statuses- Address...
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E-commerce Support Specialist
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Harrison, New Jersey, United States Af Supply Full time**** **Online Customer Service Representative** We are looking for a dedicated full-time E-commerce Support Specialist to enhance our operations. This role involves collaborating with a team to oversee online order management and returns.**Key Responsibilities:** - Handle incoming customer inquiries via phone- Monitor and update order statuses- Address...
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