Mercedes Benz Service Appointment Coordinator

6 days ago


Hampton, Virginia, United States Mercedes Benz of Hampton Full time
Job Description

We are seeking a highly motivated and customer-focused Service Appointment Coordinator to join our team at Mercedes Benz of Hampton. As a key member of our service department, you will be responsible for managing inbound and outbound calls with clients to schedule service appointments.

This is a full-time position that requires excellent communication and organizational skills. If you have a passion for delivering exceptional customer service and working in a fast-paced environment, we encourage you to apply.

About the Role

The successful candidate will:

  • Respond to incoming calls and emails from customers to schedule service appointments
  • Manage and update customer information in our system
  • Work closely with our service staff to ensure seamless communication and scheduling
  • Provide excellent customer service and support to meet our high standards
Requirements

To be considered for this role, you must have:

  • A valid driver's license
  • The ability to pass a background check and drug screening
  • Excellent communication and interpersonal skills
  • A strong focus on customer satisfaction and service
Benefits

We offer a competitive salary and a range of benefits, including:

  • Medical and dental insurance
  • Vision discount program
  • 401(k) plan
  • Paid time off and vacation
  • Growth opportunities
  • Long-term job security
  • Life insurance
  • Paid family leave
  • Paid training and development programs
  • Employee vehicle purchase plans
  • Family-owned and operated business culture
Estimated Salary Range

The estimated salary for this role is $40,000 - $55,000 per year, based on industry standards and location.



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