Mercedes Benz Service Appointment Coordinator
6 days ago
We are seeking a highly motivated and customer-focused Service Appointment Coordinator to join our team at Mercedes Benz of Hampton. As a key member of our service department, you will be responsible for managing inbound and outbound calls with clients to schedule service appointments.
This is a full-time position that requires excellent communication and organizational skills. If you have a passion for delivering exceptional customer service and working in a fast-paced environment, we encourage you to apply.
About the RoleThe successful candidate will:
- Respond to incoming calls and emails from customers to schedule service appointments
- Manage and update customer information in our system
- Work closely with our service staff to ensure seamless communication and scheduling
- Provide excellent customer service and support to meet our high standards
To be considered for this role, you must have:
- A valid driver's license
- The ability to pass a background check and drug screening
- Excellent communication and interpersonal skills
- A strong focus on customer satisfaction and service
We offer a competitive salary and a range of benefits, including:
- Medical and dental insurance
- Vision discount program
- 401(k) plan
- Paid time off and vacation
- Growth opportunities
- Long-term job security
- Life insurance
- Paid family leave
- Paid training and development programs
- Employee vehicle purchase plans
- Family-owned and operated business culture
The estimated salary for this role is $40,000 - $55,000 per year, based on industry standards and location.
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