Fitness Club Representative

5 days ago


San Angelo, Texas, United States Crunch Fitness Full time
Member Services Representative

Crunch Fitness is seeking a highly motivated and customer-focused Member Services Representative to join our team at Undefeated Tribe. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a warm and welcoming environment that exceeds their expectations.

Key Responsibilities:
  • Deliver exceptional customer service to members and guests, consistently demonstrating a positive and friendly demeanor.
  • Assist with membership sales, retail, and tanning product sales, promoting membership privileges and services.
  • Check in members and guests, resolving any issues or concerns in a timely and professional manner.
  • Communicate special events and promotions to members and guests, ensuring they are informed and engaged.
  • Maintain a clean and organized work area, adhering to company standards and expectations.
Requirements:
  • Minimum 1 year of experience in a service-oriented position, preferably in a fitness or customer-facing environment.
  • Ability to communicate effectively, demonstrating proficiency in reading and writing skills.
  • Strong customer service orientation, with a focus on delivering exceptional member experiences.
  • CPR/AED certification required, with the ability to obtain within 30 days of hire.
Benefits:
  • Competitive hourly rate of $12-14/hour, plus commission.
  • PTO and subsidized health insurance coverage for full-time positions.
  • Basic Life and AD&D, HSA, and short-term disability coverage.
  • Free gym membership and access to company-sponsored wellness programs.

Crunch Fitness is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. We strive to create a culture that values and respects all individuals, promoting a positive and supportive work environment.



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