Fitness Club Assistant Manager
5 days ago
We are seeking a highly motivated and experienced Assistant General Manager to join our team at Planet Fitness. As an Assistant General Manager, you will play a key role in ensuring the success of our club by providing exceptional customer service, leading a team of staff, and maintaining a clean and safe environment for our members.
Key Responsibilities:- Assist in recruiting, hiring, training, and developing a high-performing staff of Member Service Representatives, Trainers, and Custodians.
- Provide exceptional customer service to members, prospective members, and guests, ensuring a welcoming atmosphere and adhering to superior customer service guidelines.
- Assist in maintaining a clean and safe environment, including overseeing cleanliness and maintenance of the club, and ensuring the safety of employees, members, and club property.
- Manage marketing efforts, including tracking statistics and reports, and making daily bank deposits as needed.
- Perform other duties as assigned based on club needs.
- Must be 18 years of age or older and have a high school diploma/GED equivalent.
- One year of customer service experience, preferably in a similar gym or retail environment.
- Current CPR Certification required.
- Basic computer proficiency (Microsoft Suite) and the ability to learn systems quickly.
- Solid supervisory, diplomacy, and listening skills.
- Hard working, enthusiastic, and energetic, with a passion for health and fitness.
- Strong customer service and problem resolution skills.
- Ability to work independently as well as part of a team.
- Must have a valid driver's license, acceptable driving record, and own reliable means of transportation.
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
Please note that we are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and diverse workplace environment where everyone feels valued and respected.
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