Senior Sales Specialist

4 days ago


Southfield, Michigan, United States DENSO Full time
Job Title: Senior Sales Specialist Job Summary: As a Senior Sales Specialist at DENSO, you will be responsible for promoting and selling the organization's products and services within an assigned geographic area, product range, or list of customer accounts to meet or exceed sales targets. You will pursue sales leads, visit existing and new customers, assess customer needs, and suggest appropriate products and services. You will also respond to customer inquiries, negotiate prices and delivery times, and conclude sales orders to meet revenue targets. Key Responsibilities: * Act as a liaison between customers, plants, and affiliate personnel in coordinating, reviewing, and resolving all commercial and business-related issues. * Coordinate all phases of program management activities, including initial concept, product exhibition, pre-launch activities, product launch, and delivery. * Ensure programs are launched successfully and manage and negotiate design changes, build out of vehicle, part number changes, and obsolescence claims with customers and plants. * Interact with and act as a liaison between customers, DENSO plants, and affiliates regarding customer requirements and capacity issues. * Work with production control as needed and support and may lead pre-production and launch readiness activities. * Implement and execute customer/product-based strategies and gather and summarize information related to customers, competitors, business, and market environment to identify and plan for current and future business opportunities. * Maintain related information and complete variance analysis and assist in developing sales plans for existing customers and in identifying potential and/or future business opportunities. * May partner with business planning in sourcing new business, as appropriate. * Follow up and resolve more complicated accounts receivable (A/R) issues between DENSO and customers and ensure accuracy and completion of all related paperwork. * Work closely with materials management, production control, and plant personnel in product phase-out activities and negotiate product phase-outs with customer to ensure no obsolescence. * Review customer-specific service agreements related to post-production and take appropriate action. * Coordinate cost-related commercial and business activities, as required, and meet with plants to discuss customer annual cost reduction targets. * Assist plants in investigating value-added (VA) opportunities and obtaining customer approval of process and design changes related to cost-saving efforts. * Monitor and track previously identified value-added (VA) opportunities and profitability-related information. * May assist with annual percentage rate (APR) reviews and make recommendations towards price reductions based on customer roadmaps and/or internal targets. * Track profitability and contribute to the strategies for profitability improvement. * May develop profitability improvement plans. * Negotiate internally and externally regarding pricing, costs, and timing. * Negotiate pricing and cost reductions with DENSO plants and DNJP on behalf of the customer. * Negotiate directly with the customers on pricing and cost-related issues. * Negotiate directly with the customer and DENSO plants on any obsolescence due to product phase out. * Build, maintain, and establish strong internal and external networks to address and resolve daily issues, gather information, and focus on company goals and objectives. * Complete, maintain, and ensure adherence to policy, contract, and related information as outlined in DIAM standards processes. * Follow up with customer to gather information and/or assist with the resolution of discrepancies. * Work closely with quality engineering in supporting and resolving quality-related issues. * Assist in compiling, preparing, and reviewing request for quotation (RFQ) materials and related information. * Gather and summarize information related to competitors, markets, and customers. * Research engineering and purchasing opinions and assist in developing pricing strategy for approval. * May present and negotiate pricing with customer. * Ensure plants, business planning, and manufacturing contacts are appraised of quotations and information is appropriately summarized. * May handle daily issues related to prototype parts, including ordering, negotiating delivery, price, and payment. * May coach and provide guidance, feedback, and on-the-job process-specific training to lower-level colleagues. * Analyze current processes, identify areas of improvement, form a team to review concerns, and develop process improvement ideas. * Make recommendations to management and implement approved changes. Qualifications: * Bachelor's degree in business, engineering, or related field required. * 2-5 years of relevant experience required. * In-depth knowledge of the internet and explorer applications to retrieve and post data and research information. * Familiarity with program management principles, request for quotation (RFQ), and contract review processes. * Analytical skills with an ability to independently evaluate and develop innovative solutions to complex situations. * Written and verbal communication skills and presentation skills. * Ability to communicate with internal and external customers on issues of moderate to considerable importance, up to and including senior management. * Customer service skills. * Ability to promote and support a service-oriented environment. * Negotiation skills. * Ability to defend position strongly while keenly aware of the need to maximize benefits for all sides. * Project management skills, including identifying and scheduling process steps, determining resources and staff required to successfully complete assigned projects or project steps, and reporting on project. * Proficiency in Microsoft Office products such as Word, Excel, and PowerPoint. Salary: $76,000-$95,000. Benefits Summary: * Health, Dental, Vision, Prescription Drug plans * Life and Accidental Death & Dismemberment Insurance * Flexible Spending Account * Employee Assistance Program * 401K with 4% company match * Bonus Program * Wellness Program * Onsite Fitness Center (vary by location) * Tuition Reimbursement * Career Development and Ongoing Training * Paid holidays and vacation * Cafeteria and food markets (vary by location) * Volunteer opportunities * Employee recognition (employee and milestone events) Language: en
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