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Guest Services Coordinator

2 months ago

Galena, Illinois, United States Chestnut Mtn Ski Resort LLC Full time
Job Overview

Are you prepared to represent Chestnut Mtn Ski Resort LLC? As a Guest Services Coordinator, you will serve as the initial point of contact for our visitors, delivering outstanding customer service with a friendly approach. Picture yourself at the center of all the excitement, assisting guests in crafting unforgettable experiences.

This onsite role offers a competitive hourly wage that recognizes your dedication to hospitality and meticulousness. Join us in this vibrant position where each day presents new challenges and rewards in a lively, enjoyable atmosphere. Showcase your exceptional communication abilities and inviting personality by becoming part of our team.

We provide excellent benefits, including a Competitive Salary and Employee Discounts. Seize this chance to join a team that prioritizes customer satisfaction and professionalism, fostering a workplace where every day is an adventure.

Are you the right candidate for this Guest Services Coordinator position?

In your role as a Guest Services Coordinator at Chestnut Mtn Ski Resort LLC, you will manage guest inquiries, bookings, and check-ins with poise and efficiency. Your daily tasks will involve welcoming guests, handling phone and email communications, and sharing information about our resort facilities.

With guidance and training from our skilled team, you will quickly become proficient in our reservation systems and protocols, enabling you to navigate any challenges that arise. Prepare to immerse yourself in the hospitality industry and create memorable experiences for our guests.

What skills are essential for this Guest Services Coordinator role?

To thrive as a Guest Services Coordinator at Chestnut Mtn Ski Resort LLC, you will need excellent communication skills to engage courteously with guests and colleagues. Attention to detail is vital for accurately processing reservations and managing guest data. Being organized and capable of multitasking will assist you in efficiently handling various responsibilities.

Adaptability and flexibility are crucial in our dynamic environment, where priorities can change rapidly. A positive mindset and a commitment to delivering exceptional customer service will distinguish you, ensuring that every guest interaction is memorable. If you are enthusiastic, customer-oriented, and eager to face new challenges, this role is ideal for you.

Join us in crafting unforgettable experiences for our guests.

Become a part of our team

We prioritize the well-being of our team members, both during work hours and beyond. That’s why we offer a user-friendly application process, recognizing the value of your time. If you are ready to elevate your management skills and join a team that appreciates hard work and enjoyment, we encourage you to apply.