Canopy Adventure Guide

Overview

Long Hollow Canopy Tours is seeking a highly motivated and safety-conscious individual to join our team as a Canopy Guide. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a safe and enjoyable experience for our guests.

Key Responsibilities

• Provide excellent customer service to all guests
• Facilitate guests' experience on tour and/or supervise guests' trekking participation
• Ensure all course operations are conducted in accordance with safety standards
• Fits harnesses and helmets correctly and supervises the use of all personal safety equipment
• Clear communication with co-guide, outpost staff, and management in person and using radios
• Conducts participant ground school and pre-screening
• Attends ongoing trainings and team meetings throughout the season
• Perform opening and closing duties
• Assists retail and ticket sales as needed
• Provide in-park guests transportation by ATV (if applicable)
• Perform technical rescues as needed
• Ongoing assessment/management of risk in dynamic conditions
• Inspect all personal protective equipment (PPE) prior to and after use
• Properly inspects all course components and course gear
• Complete post-trip and all other appropriate paperwork

Requirements

• High School diploma or equivalent
• Must be 18 or older; Must be 21 to drive vehicles
• Risk management experience preferred
• Must pass initial training
• Current CPR and First Aid certification preferred
• Ability to communicate and work as an effective team member
• Ability to speak in front of large groups effectively
• Ability to work long hours and irregular shifts in a multi-task environment
• Must be able to pass background check
• Dependable, responsible, reliable, and able to take directions as needed

Physical Abilities Required

• Must have ability to perform work at height
• Must be able to perform all technical rescue associated with the park (training provided)
• This position may require walking and standing for long period of times in all weather conditions
• Must be able to lift 50 lbs.
• Must be able to climb a ladder

Schedule

Must have a flexible schedule with full availability on the weekends and all holidays. Season is May-October. Trainings take place April-May. Full season availability is preferred but not required.