Call Center Advocate
3 days ago
About the Role
We're looking for an exceptional Customer Service Representative to join our Better Health Group Inc. team. As a key member of our customer support department, you'll be responsible for delivering outstanding service to our patients, addressing their inquiries, and resolving issues in a timely and professional manner.
This role requires a unique blend of skills, including active listening, empathy, and problem-solving. You'll need to be able to navigate complex situations with ease, think critically, and make sound judgments to ensure seamless communication between patients and healthcare providers.
Responsibilities:
- Answer inbound calls, gather demographic information, and document interactions according to approved procedures.
- Use problem-solving skills to identify immediate caller needs and route calls to appropriate resources.
- Document all call information accurately and meet quality assurance requirements.
Requirements:
- High school diploma or equivalent; 2+ years of customer service experience in a healthcare call center environment.
- Active listening, empathy, professionalism, and problem-solving skills.
- Experience with data entry, call documentation, and Google Suite applications.
What We Offer:
- A competitive salary range: $55,000 - $75,000 per annum.
- Comprehensive benefits package including medical, dental, vision, disability, and life insurance.
- 401k plan with employer match.
-
National Call Center Team Lead
4 weeks ago
Oklahoma City, Oklahoma, United States Hope Center Ministries Full timeJob SummaryThe National Call Center Director will play a pivotal role in advancing the mission of Hope Center Ministries by overseeing and optimizing the call center operations on a national scale.Key Responsibilities:Strategic Leadership: Develop and implement a comprehensive strategy for the national call center aligned with the organization's mission and...
-
Call Center Healthcare Support Specialist
2 weeks ago
Oklahoma City, Oklahoma, United States BETTER HEALTH GROUP INC Defunct Full timeAs a Patient Advocate Representative, you'll be the first point of contact for patients calling into our call center. We're seeking a compassionate and empathetic individual to join our team.We offer a competitive compensation package, including an estimated salary of $42,000 - $52,000 per year, medical, dental, and vision benefits, 401(k) with employer...
-
Phone Call Center Agent
1 week ago
Oklahoma City, Oklahoma, United States Karls Technology Full timeKey ResponsibilitiesAs a Phone Call Center Agent at Karls Technology, you will be responsible for providing exceptional support to our clients through phone calls and other communication channels.Your key responsibilities will include:Answering phone calls and responding to emails in a timely and professional mannerWorking closely with our technical teams to...
-
Healthcare Call Center Specialist
3 days ago
Oklahoma City, Oklahoma, United States BETTER HEALTH GROUP INC Defunct Full timeJob Summary: We are seeking an experienced Healthcare Call Center Specialist to join our team at Better Health Group Inc. As a key member of our patient support team, you will play a vital role in delivering exceptional customer experiences through various communication channels. Your expertise in handling customer inquiries and resolving issues will...
-
Call Center Operations Specialist
1 week ago
Oklahoma City, Oklahoma, United States Specialized Recruiting Group - ExpressPros Full timeAbout the RoleAs a Communication Systems Coordinator at Specialized Recruiting Group - ExpressPros, you will play a critical role in driving the success of our outbound call center operations. We offer a competitive salary range of $65,000 - $85,000 per year, depending on location and experience.Responsibilities and Requirements:Proven experience in CRM,...
-
Caring Family Advocate
1 week ago
Oklahoma City, Oklahoma, United States Cookson Hills Full timeJob Title:Caring Family AdvocateAbout the Role:We are seeking a Caring Family Advocate to join our team at Cookson Hills. As a Caring Family Advocate, you will be responsible for providing temporary care for children in a group setting while their primary caregivers are on leave.Key Responsibilities:Adhere to child scheduling needs as recorded on the respite...
-
Social Services Advocate
2 weeks ago
Oklahoma City, Oklahoma, United States Sunbeam Family Services, Inc. Full timeAbout the PositionSunbeam Family Services, Inc. is seeking a highly skilled and compassionate Social Services Advocate to join our team. This is a challenging yet rewarding opportunity for someone who is passionate about supporting individuals and families and promoting positive outcomes.Job DescriptionThe Social Services Advocate will provide wraparound...
-
Outbound Call Center Systems Specialist
4 days ago
Oklahoma City, Oklahoma, United States Trinity Employment Specialists Full timeAbout the RoleThe Communications System Coordinator at Trinity Employment Specialists is a critical role that supports the success of our outbound call center operations. As a Technical Operations Manager, you will be responsible for administering and supporting CRM and ACD/dialer systems, configuring systems to meet business goals, and managing user access...
-
Pharmacy Technician OKC Call Center Position
4 weeks ago
Oklahoma City, Oklahoma, United States Walgreens Full timeCompany Overview: As a pharmacy technician at Walgreens, you will be part of an integrated healthcare, pharmacy and retail leader with a 170 year heritage of caring for communities. We pride ourselves on being a neighborhood health destination serving nearly 10 million customers each day.Salary: The estimated salary for this position is between $16 and $18...
-
Healthcare Advocate
4 weeks ago
Oklahoma City, Oklahoma, United States Taro Health Full timeAbout Taro HealthTaro Health is a forward-thinking healthcare organization that empowers individuals to take control of their well-being. Our team of passionate experts is redefining the role of health insurance to prioritize patient-centered care and seamless experiences.We're dedicated to creating innovative solutions that break down barriers between...
-
Senior Health Advocate
3 days ago
Oklahoma City, Oklahoma, United States ArchWell Health Full timeAbout the OpportunityArchWell Health is committed to providing high-quality primary care to our senior members. We are seeking a skilled Medical Assistant to join our Center Care Team and contribute to our mission.Key Responsibilities:Perform all tasks with a hyper focus on patient experience, including processing patient phone messages and routing calls to...
-
Healthcare Advocate for Vulnerable Populations
4 weeks ago
Oklahoma City, Oklahoma, United States Sunbeam Family Services, Inc. Full timeAbout the Role">We are seeking a dedicated Healthcare Advocate to join our team at Sunbeam Family Services, Inc.The ideal candidate will possess excellent communication skills and the ability to connect with individuals from diverse backgrounds.">Key Responsibilities:">Provide wraparound support to expectant mothers and parents of children aged birth to five...
-
Call List Management Coordinator
4 days ago
Oklahoma City, Oklahoma, United States Trinity Employment Specialists Full timeJob SummaryWe are looking for a highly motivated Call List Management Coordinator to join our team at Trinity Employment Specialists. As a key member of our contact center operations, you will be responsible for managing call lists, configuring systems, and providing technical support.Your success in this role will contribute to the success of our donor...
-
Health Insurance Customer Advocate
4 weeks ago
Oklahoma City, Oklahoma, United States Taro Health Full timeAbout Taro HealthTaro Health is a pioneering healthcare organization, bringing together experts in various fields to redefine the role of health insurance.We believe that by focusing on reducing friction for doctors and patients, we can create more meaningful doctor-patient relationships. Our innovative approach to health insurance plans enables members to...
-
Experienced RN Transfer Center Coordinator
1 week ago
Oklahoma City, Oklahoma, United States OU Health Full timeThe Patient Logistics Center is a hub of activity, serving as a representative for OU Medicine transfers from community hospitals throughout the state and surrounding areas to our three hospitals (OU Medical Center, The Children's Hospital, and OU Medical Center Edmond). As an Experienced RN Transfer Center Coordinator, you will serve as a liaison for...
-
Senior Contact Center Representative
3 days ago
Oklahoma City, Oklahoma, United States BETTER HEALTH GROUP INC Defunct Full timeRequirements and Qualifications:High school diploma or equivalent; 2+ years of customer service experience, preferably in a healthcare call center environmentActive listening, empathy, professionalism, and problem-solving skills, with a focus on first-call resolution and building value for the customerExperience with Google Suite applicationsExperience with...
-
Nurse Navigator
4 weeks ago
Oklahoma City, Oklahoma, United States OU Health Full timeOU Health is seeking a dedicated and compassionate Nurse Navigator to join our team at the HB Children's Heart Center. As a valued member of our multidisciplinary team, you will play a crucial role in ensuring that all patients receive quality and comprehensive care.In this challenging yet rewarding position, you will be responsible for coordinating patient...
-
Occupational Therapist
4 weeks ago
Oklahoma City, Oklahoma, United States Reliant - South Pointe Rehabilitation and Care Center Full timeWe are seeking an experienced Occupational Therapist to join our team at Reliant - South Pointe Rehabilitation and Care Center. The ideal candidate will have a current Oklahoma license and at least two years of recent experience as a Occupational Therapist in Inpatient care.About the JobWork Monday through Friday, days shiftDeliver exceptional care and make...
-
Stroke Coordinator: Critical Care Advocate
4 weeks ago
Oklahoma City, Oklahoma, United States Mercy Full timeOverview of the RoleThis position requires a dedicated and compassionate Nurse who can serve as a liaison to EMS and community, coordinate professional education efforts for the stroke network program, and oversee organizational certification requirements for Level II Stroke Center.Qualifications and RequirementsA minimum of 3 years clinical experience is...
-
Gynecological Care Specialist
1 week ago
Oklahoma City, Oklahoma, United States LocumJobsOnline Full timeWe are collaborating with Medicus Healthcare Solutions to find a qualified Obstetrician and Gynecologist in Oklahoma.About The OpportunityMedicus is working with a hospital in northeastern Oklahoma that has a contract assignment for an OB/GYN to assist their team. This opportunity is ideal for those seeking flexible scheduling and a stable income.Key...