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License Specialist II
2 months ago
We are seeking a highly skilled License Specialist II to join our team at the Texas Department of Public Safety. As a key member of our Regional Operations team, you will be responsible for performing moderately complex licensing and permitting work in a field office of the Driver License Division.
Key Responsibilities- Receive and review license and permit applications, ensuring compliance with applicable policies, administrative codes, and statutes.
- Communicate with external and internal customers, answering general information questions pertaining to driver license laws and procedures.
- Meet and screen applicants, administer written and visual tests, and prepare application forms and collect license application fees.
- Issue licenses and permits, collect appropriate license fees, and prepare receipts.
- Check accuracy of original, renewal, and duplicate license applications, driver education certificates, and other required documents.
- Input license and permit applications, payments, and technical data into computer applications, databases, and systems.
- Provide information and testimony for the Department in administrative, driver improvement, safety responsibility, and judicial hearings as necessary.
- Graduation from a standard senior high school or equivalent.
- Minimum of one year of general office, volunteer, or customer service experience.
- Valid driver license required.
- Certification as a Commercial Knowledge Examiner (CKE) required within six months of employment.
This position requires the possibility of extended work hours, including weekends, and may involve travel to other Driver License Offices and/or to and from Headquarters for training.
