Patient Care Coordinator

3 hours ago


Dubuque, Iowa, United States Colonial Terrace Animal Hospital Full time
Job Title: Patient Care Coordinator

We are seeking a highly skilled and compassionate Patient Care Coordinator to join our team at Colonial Terrace Animal Hospital. As a Patient Care Coordinator, you will play a vital role in ensuring the exceptional care and well-being of our patients and their owners.

Key Responsibilities:
  • Provide exceptional client service and ensure a positive experience for all patients and their owners.
  • Assist veterinarians with medical procedures and exams, capturing accurate medical notes and creating treatment plans.
  • Coordinate treatment with technical teams and follow up with clients post-visit to ensure their needs are met.
  • Manage medical records, scheduling appointments, and ensuring the fulfillment of prescriptions.
  • Communicate effectively with clients, providing clear explanations of treatment plans and discharge instructions.
Requirements:
  • High school diploma required; medical terminology knowledge a plus.
  • Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Proficient in computer literacy and typing skills, with the ability to learn and adapt to new software and systems.
What We Offer:
  • A dynamic and supportive team environment where collaboration and compassion are valued.
  • Opportunities for growth and advancement within our rapidly expanding practice.
  • Competitive compensation and benefits package, including medical, dental, and vision coverage.
  • 401K plan with company match.


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