RV Service Technician

1 week ago


Auburn Hills, Michigan, United States RV Retailer, LLC Full time

Embark on a rewarding career with RV Retailer, LLC as an RV Service Technician, where your skills will enhance customer satisfaction and vehicle performance.

ABOUT US

RV Retailer, LLC is a leading name in the RV industry, boasting a network of dealerships nationwide. We pride ourselves on our commitment to excellence in customer service and employee satisfaction. Here, you are more than just an employee; you are part of a supportive family.

YOUR ROLE

As an RV Service Technician, you will be responsible for performing maintenance and repairs in line with industry standards, ensuring that our customers enjoy their RV experience to the fullest. Your efficiency will directly influence your compensation, and we provide comprehensive training and mentorship programs to support your growth.

COMPENSATION: $21-$29/hourly

BENEFITS INCLUDE:

  • Advanced training programs with paid certifications and career advancement opportunities.
  • Paid mentorship initiatives.
  • Retention bonuses.
  • Comprehensive medical, dental, and vision coverage.
  • Paid time off and holidays.
  • Employee assistance programs.
  • Pet insurance options.
  • Referral bonuses.
  • 401K retirement plans.

KEY RESPONSIBILITIES:

  • Diagnose and address maintenance issues based on customer feedback.
  • Document all diagnostic tests and repair services performed.
  • Provide accurate labor time estimates to service advisors.
  • Coordinate daily tasks with service management for optimal efficiency.
  • Conduct repairs in accordance with company quality standards.
  • Maintain detailed records of work performed, including diagnostics and repairs.
  • Communicate additional service needs to service advisors.
  • Test and confirm the effectiveness of repairs.
  • Monitor repair timelines and keep service advisors updated.
  • Perform maintenance across electrical, plumbing, carpentry, and appliance systems.

QUALIFICATIONS:

  • Proficient knowledge in relevant trade fields (HVAC, Electrical, Plumbing, etc.).
  • Certification from a technical school or equivalent experience is preferred.
  • Prior experience in RV maintenance is advantageous.
  • Strong commitment to delivering exceptional customer service.
  • Positive attitude and reliability as a team player.
  • Ability to thrive in a fast-paced environment.
  • Safe handling of tools and equipment, with prior experience in RV maintenance.
  • Physical capability to lift and move equipment as necessary.
  • Dedication to ensuring a top-tier service experience for customers.
  • Adherence to safety regulations and standards in all operations.


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