RV Service Technician

2 weeks ago


Auburn Hills, Michigan, United States RV Retailer, LLC Full time

Embark on a rewarding career with RV Retailer, LLC as an RV Service Technician, where you will play a crucial role in delivering exceptional service to our customers.

ABOUT US

RV Retailer, LLC is a leading name in the RV industry, operating numerous dealerships nationwide. We pride ourselves on our commitment to customer satisfaction and fostering a supportive environment for our associates. Here, you are not just an employee; you are part of a family.

POSITION OVERVIEW

As an RV Service Technician, you will be responsible for performing maintenance and repairs on recreational vehicles in accordance with industry standards. Your expertise in various trades such as carpentry, electrical systems, HVAC, mechanical, and plumbing will be essential in ensuring our customers receive top-notch service. Your efficiency in your work will directly influence your compensation.

COMPENSATION: $21-$29/hourly

BENEFITS INCLUDE:

  • Comprehensive training programs with paid certifications and opportunities for advancement.
  • Paid mentorship for experienced technicians.
  • Retention bonuses.
  • Medical, dental, vision, and life insurance options.
  • Paid time off and holidays.
  • Employee assistance programs.
  • Pet insurance.
  • Referral bonuses.
  • Five-day work weeks.
  • 401K retirement plan.

KEY RESPONSIBILITIES:

  • Diagnose and repair issues based on customer complaints.
  • Document diagnostic tests and repair services thoroughly.
  • Provide accurate labor time estimates to service advisors.
  • Coordinate work schedules with service advisors for optimal efficiency.
  • Conduct repairs and maintenance following company protocols.
  • Maintain detailed records of workflow, including diagnoses and corrections.
  • Track parts and materials utilized during repairs.
  • Communicate additional service needs to service advisors.
  • Test and confirm the effectiveness of repairs.
  • Perform maintenance on electrical, plumbing, carpentry, and appliances.

QUALIFICATIONS:

  • Knowledge in relevant trade fields (HVAC, Electrical, Plumbing, Maintenance, etc.).
  • Certification from a technical school or equivalent experience preferred.
  • RVTI certification is a plus but not mandatory.
  • A minimum of one year of maintenance or mechanical experience is preferred.
  • A strong commitment to providing outstanding customer service.
  • Positive attitude, reliability, and a team-oriented mindset.
  • Ability to work effectively in a fast-paced environment.
  • Familiarity with shop tools and equipment, with prior RV technician experience being advantageous.
  • Physical capability to lift and move equipment as necessary.
  • Willingness to work outdoors in varying weather conditions.

OUR COMMITMENT:

We are dedicated to ensuring our customers enjoy a world-class service experience throughout their ownership journey, particularly in RV repairs. We strive for excellence by providing unparalleled technical knowledge and expertise, ensuring compliance with all manufacturer standards, and maintaining a safe working environment.



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