Bilingual Call Center Representative

1 day ago


Dallas, Texas, United States MCI Careers Full time
Job Title: Bilingual Call Center Representative

We are seeking a highly motivated and customer-focused Bilingual Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and promoting our products and services.

Key Responsibilities:

  • Handle inbound and outbound customer calls in a professional and courteous manner
  • Respond to customer inquiries and resolve issues in a timely and effective manner
  • Provide product and service information to customers
  • Meet or exceed customer satisfaction targets
  • Work collaboratively with other team members to achieve business objectives

Requirements:

  • Bilingual in English and Spanish (written and verbal)
  • High school diploma or equivalent required
  • 1+ year of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and cover letter, to [insert contact information].



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