Call Center Representative

6 days ago


Dallas, Texas, United States CornerStone Staffing Full time
Job Opportunity

We are seeking a skilled Call Center Representative to join our team at CornerStone Staffing. As a Call Center Representative, you will be responsible for handling inbound calls and emails from customers who need assistance with benefits issues.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Partner with internal team members to ensure all requests are handled appropriately and timely
  • Follow up with insurance carriers to assist customers with claim issues
  • Provide excellent customer service and ensure a positive experience for customers

Requirements:

  • 2+ years of recent call center experience, benefits service center experience is highly preferred
  • College degree is preferred
  • Excellent customer service skills
  • Ability to multi-task and prioritize work
  • MS Word, Excel, and Outlook proficiency

What We Offer:

  • A competitive hourly rate of $20-$22 per hour
  • A hybrid schedule with a mix of on-site and remote work
  • The opportunity to work with a Fortune 500 company in the North Dallas area

How to Apply:

Click the Apply Online button to submit your application. If you are currently registered with CornerStone Staffing, log in to add yourself as a candidate to this job. If you are not registered, create an account to complete the application.



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