Bilingual Customer Service Representative

1 week ago


Dallas, Texas, United States CornerStone Staffing Full time
Job Title: Bilingual Call Center Representative

We are seeking a highly skilled and customer-focused Bilingual Call Center Representative to join our team at CornerStone Staffing. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, answering inbound calls, and processing sales orders.

Key Responsibilities:
  • Answer inbound phone calls and respond to customer inquiries in a timely and professional manner.
  • Process inbound sales orders, offering assistance with selection and monitoring orders for errors.
  • Respond to customer emails regarding product information.
  • Participate in outbound calling during slow seasons to maintain customer relationships.
Requirements:
  • Friendly, outgoing, and customer service-oriented salesperson with excellent communication skills.
  • Ability to handle a high volume of calls, averaging 75-150 calls per day during peak season.
  • Typing speed of 40-50 wpm and proficiency in 10-key by touch.
  • Basic computer skills, including Outlook, Word, and Excel.
  • Bilingual Spanish is required.
  • Stable work history with no job hoppers.
About CornerStone Staffing:

CornerStone Staffing has been serving the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self-discipline, and faith. With 11 offices across the Metroplex, we offer a wide range of job opportunities for job seekers looking for short-term supplemental income or a full-time position that will launch a new career.



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