Bilingual Dental Call Center Representative
2 days ago
We are seeking a highly skilled and bilingual Dental Call Center Representative to join our team at Insight Global in Dallas, TX.
Key Responsibilities:
- Manage inbound and outbound calls with patients and healthcare professionals
- Coordinate patient appointment scheduling and management
- Accurately maintain patient records while adhering to HIPAA standards
- Provide insurance and billing assistance
Requirements:
- 1-2 years of experience in a dental or medical clinic, preferably in a call center or front desk role
- Bilingual proficiency in English and Spanish
- Excellent telephone etiquette and communication skills
- High School Diploma or equivalent
Work Environment:
This is a full-time, onsite position, working Monday through Friday from 8am to 5pm.
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