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Front Desk Representative

4 weeks ago

Franklin, Pennsylvania, United States Dave & Buster Full time
Job Summary:

As a Front Desk Representative at Dave & Buster's, you will be the first point of contact for our Guests, setting the tone for an unforgettable experience. You will be responsible for greeting Guests, coordinating game rentals, and ensuring a seamless experience from start to finish.

Key Responsibilities:
  • Deliver exceptional Guest service through proactive communication and a positive attitude.
  • Coordinate game rentals, merchandise sales, and telephones to ensure a smooth experience.
  • Monitor and maintain the cleanliness and organization of the Front Desk and Host station.
  • Prepare for shifts by ensuring the area is stocked with necessary supplies.
  • Conduct merchandise inventory during and after shifts, if applicable.
  • Assist other Team Members as needed to maintain a cooperative and harmonious working climate.
  • Manage wait times and communicate information to Guests, Team Members, and Managers.
  • Process transactions efficiently and accurately.
Requirements:

The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. They will also be able to lift and carry up to 30 pounds, move about the facility, and stand for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Compensation:
  • Hourly rate: $7.25 - $11.75