Service Desk Associate

3 days ago

Franklin, United States Cooper Aerobics Full time

Job Type

Part-time

Description

The Services Desk Associate will provide exemplary service to Bayou Bend Health System Fitness Center (BBHSFC) members and guests in a friendly and professional manner at the front desk. Foster positive interpersonal relationships with fellow teammates.

Member Services Desk Associate Essential Duties and Responsibilities:

  • Check members in/out of the facility.
  • Provides exemplary customer service to members, guests, vendors, and fellow teammates. Responds to customer comments and questions in an appropriate and timely manner.
  • Performs opening and closing duties.
  • Operates point-of-sales transactions, distributes laundry to members, and books classes for members.
  • Maintain working knowledge of ongoing and current programs within the facility, as well as campus-wide activities.
  • Participate with staff in periodical special members events and wellness programs.
  • Answers and directs all calls on a multi-line phone.
  • Other duties as assigned
Requirements

The ideal Member Services Desk Associate candidate will posses:
  • High school diploma or GED and 1-3 months related experience and/or training (or equivalent combination of education and experience)
  • CPR, First Aid, and AED certification (must be obtained within 60 days of hire)
  • Good communication skills
  • Strong customer service skills

Cooper Aerobics is an Equal Opportunity Employer. All associates are hired on the basis of merit and their ability to perform a particular job. It is the policy of Cooper Aerobics to provide equal employment to all associates and applicants without regard to race, religion, sex, national origin, age, disability, pregnancy, military status or any other classification protected by applicable law. Job openings are listed as a courtesy and it is policy not to accept unsolicited applications or resumes.

Louisiana is an employment-at-will state. The employer may terminate the work relationship or change the terms and conditions of the job at any time and for any reason. The employee may also terminate the work relationship at any time. This job offer does not in any way constitute a contract. The employer also reserves the right to eliminate or alter benefits at any time. This employer participates in E-Verify.

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