Senior Technical Support Specialist

4 days ago


Hillsboro, United States CGV Wealth Enterprises Full time
Job Overview

CGV Wealth Enterprises is seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing expert technical support to our customers, ensuring the smooth operation of our semiconductor manufacturing equipment.

Key Responsibilities
  • Maintenance and Repair: Perform routine maintenance and repairs on semiconductor equipment to ensure optimal performance and minimize downtime.
  • Customer Support: Provide technical support to customers, including training and instruction on equipment use and maintenance.
  • Troubleshooting: Troubleshoot and resolve equipment issues, either independently or as part of a team.
  • Documentation: Maintain accurate records of equipment errors, status updates, and actions taken.
  • Collaboration: Collaborate with field technicians and other teams to ensure seamless support and minimize downtime.
Requirements
  • Education: Bachelor's degree in electrical or mechanical engineering, or equivalent experience/training.
  • Experience: 5+ years of relevant experience in technical support, maintenance, or a related field.
  • Skills: Strong mechanical skills, experience with electronic testing tools, and knowledge of Linux OS.
  • Personal Qualities: Ability to work independently and as part of a team, strong communication and customer service skills, and willingness to travel and work flexible hours.


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