Restaurant Operations Manager

9 hours ago

Hermitage TN USA, United States Chicken Salad Chick Full time
Job Title: Team Leader

At Chicken Salad Chick, we're seeking a highly motivated and experienced Team Leader to join our team. As a Team Leader, you will play a critical role in ensuring the smooth operation of our restaurant, providing exceptional guest service, and maintaining a positive and productive work environment.

Key Responsibilities:
  • Assist the General Manager and Assistant Manager in the daily operation of the restaurant within budget.
  • Ensure compliance with established food standards, food quality, preparation, and production by adhering to corporate food handling procedures and policies.
  • Train and counsel hourly team members who work during Team Leader's shift.
  • Guarantee highest level of hospitality and service to all guests at all times.
  • Coach hourly team members during their shift as needed.
  • Ensure compliance with all personnel records, team member schedules, and reports.
  • Prepare and maintain administrative and financial records as directed by the General Manager.
  • Ensure specials, promotions, and marketing plans are presented according to company procedures during shift.
  • Ensure that hours of operation for the restaurant are maintained during their shift.
  • Ensure compliance with established safety and sanitation procedures and all Federal, State, and local regulations during shift.
Requirements:
  • Ability to work in a fast-paced environment.
  • Ability to clearly and professionally communicate with team members and guests.
  • Ability to multitask.
  • Excellent attendance and punctuality; reliability.
  • Reliable transportation to and from work.
  • Successfully complete formal Shift Leader classes provided by the Corporate Training Department.
Preferred Qualifications:
  • Restaurant experience highly preferred.
Physical Demands:
  • Exert up to 40 pounds of force occasionally to lift, carry, push, pull, or otherwise move objects.
  • Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday.
  • Must be able to work and perform all duties at any station in the kitchen or service area.

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