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Restaurant Operations Manager

4 weeks ago

Morristown NJ USA, United States Villa Restaurant Group Full time
Job Title: Full Service Manager

Villa Restaurant Group is seeking a highly skilled and experienced Full Service Manager to join our team. As a Full Service Manager, you will be responsible for the efficient and profitable operation of our assigned restaurant(s).

Key Responsibilities:
  • Recruit, hire, train, and supervise restaurant staff.
  • Set performance expectations, provide feedback, and conduct performance evaluations.
  • Foster a positive work environment and promote teamwork.
  • Oversee day-to-day restaurant operations, including opening and closing procedures.
  • Ensure food quality, safety, and cleanliness standards are met.
  • Monitor inventory levels and control costs to maximize profitability.
  • Implement and enforce company policies and procedures.
  • Maintain a high level of Guest satisfaction by delivering Exceptional Guest Service.
  • Address Guest concerns or complaints promptly and professionally.
  • Train Team Members to provide excellent Guest service.
  • Develop and manage the restaurant's budget.
  • Monitor sales and expenses to achieve financial targets.
  • Implement strategies to increase revenue and reduce costs.
  • Collaborate with marketing teams to execute promotional campaigns and initiatives.
  • Drive local marketing efforts to attract and retain Guests.
  • Ensure compliance with all local, state, and federal regulations.
  • Maintain a safe and secure restaurant environment for both Team Members and Guests.
  • Prepare and submit accurate reports on sales, inventory, and financial performance.
  • Maintain records of Team Members schedules, payroll, and other administrative tasks.
Requirements:
  • Proven experience as a General Manager in the full service restaurant industry.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Knowledge of restaurant operations, including food safety and hygiene.
  • Financial acumen and budget management skills.
  • Ability to adapt to a fast-paced environment.
  • Understanding of marketing and promotional strategies.
  • Compliance with all legal and company policies.

Villa Restaurant Group is an equal opportunity employer.