Restaurant Operations Manager

2 days ago


Hermitage TN USA, United States Whataburger Full time
Restaurant Manager Job Description

Welcome to Whataburger Careers

The Restaurant Manager plays a pivotal role in ensuring the success of our dining establishments. As a key member of our team, they oversee the daily operations of the restaurant, driving excellence in customer service, food preparation, and health compliance.

  • Front-of-House Operations: Manage staff scheduling, customer service, and presentation of the dining room and bar areas to create a welcoming atmosphere for our guests.
  • Kitchen Team Management: Ensure timely and quality food delivery, resolving service issues promptly to maintain high standards.
  • Talent Development: Hire, train, and retain top talent to deliver exceptional customer service, fostering a positive and productive work environment.
  • Inventory and Supply Management: Conduct regular inventory checks, ordering supplies as needed to maintain adequate stock levels and prevent stock-outs.
  • Financial Management: Collaborate with Operating Partners to analyze financial reports, manage budgets, and drive profitability for the restaurant.
  • Health and Safety: Provide guidance on cleaning, sanitation, and food safety procedures, ensuring compliance with regulations and training staff accordingly.

Key Skills:

  • Front Counter
  • Dining Room Attendant
  • Coaching
  • Recruitment
  • Health & Safety Compliance
  • Inventory Management
  • Budgeting
  • Financial Management

Preferred Qualifications:

  • High school diploma/GED or equivalent work experience
  • 1+ years of restaurant leadership experience
  • Food Handlers Certification
  • Food Safety Certification (requirements may vary based on city, county, or state)


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