Service Desk Associate

6 days ago


Oxford, Mississippi, United States Lapels Dry Cleaning Full time
Service Desk Position
Lapels Dry Cleaning is seeking a highly skilled and customer-centric individual to join our team as a Customer Service Representative. As a key member of our front counter team, you will be responsible for providing exceptional service to our customers, handling their orders, and ensuring their satisfaction.

Job Responsibilities
- Provide warm and engaging interactions with customers
- Communicate clearly about Lapels services and processes
- Check in customer orders, inspect, sort, and tag garments for cleaning
- Solve customer problems as needed
- Process customer payments and discounts
- Perform standard opening and closing duties

Requirements

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