Front Desk Associate
2 days ago
Oxford Casino Hotel is looking for a skilled Front Desk Associate to join our team. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
About the Job:
The successful candidate will be responsible for checking guests in and out, processing transactions, and performing nightly audits. They will also be required to maintain a positive demeanor, handle cash transactions accurately, and communicate effectively with colleagues and guests.
Responsibilities:
* Provide exceptional customer service to guests and colleagues
* Check guests in and out efficiently while processing transactions accurately
* Perform nightly audit and reconcile guest folios
* Sell items from retail gift shop and promote Oxford Casino Hotel at every opportunity
* Maintain a clean and organized workspace
Requirements:
* High school diploma or equivalent
* Minimum one year prior experience in guest service capacity
* Basic math and spelling skills to handle cash transactions accurately
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